FAQ

General Information

How do I acquire or sell shares of stock?

To acquire or sell shares of stock, you may get in touch with any stockbroker listed in the Philippine Stock Exchange (PSE), where SMC shares are listed. Please refer to their contact details below:

Philippine Stock Exchange (BGC)

PSE Tower, 28th Street corner 5th Avenue

BGC, Taguig City

Telephone Nos: . (632) 876-48-88

Email Address: pirs@pse.com.ph

Website www.pse.com.ph

 

I would like to know the current status of my shares. What are the necessary documents I need to present?

In order to obtain a copy of your current list of shareholdings, you will have to submit to us the following documents:

  • Photocopies of at least two (2) of your current and valid Identification Documents (IDs)

If you are acting on behalf of the stockholder, please submit also:

  • Authorization Letter from the stockholder (representatives)
  • Special Power of Attorney or Engagement Letter
  • Photocopies of the representative/attorney’s latest Identification Documents (IDs)

Please note that only the stockholder or his authorized representative may have access to information on his shares.

 

What are the requirements in order to update my registered address?

In order to update your registered address, please accomplish the attached Specimen Signature Card and send to us your originally accomplished signature card. Also, kindly provide us with photocopies of your latest Identification Documents (IDs).

For the Specimen Signature Card, please click here.

 

Questions on Transfers of Shares of Stock

My parent, who is a stockholder, passed away recently, how do I transfer his/her shares to me?

The transfer of a deceased stockholder’s shares and the issuance of new stock certificate/s to his/her heir(s) may be done judicially (through court proceedings) or extra-judicially (out-of-court settlement). 

For the Procedures for the Transfer of Shares of Stock from a Deceased Stockholder to His/Her Heir(s), you may click here.

 

How do I transfer my shares of stock to another person?

If you have shares of stock, which you wish to transfer to another person (e.g. donation, gift, private sale, etc.), the requirements are as follows:

  1. Written instruction to split your shares with another stockholder.
  2. Deed of Donation, Sale, or the legal document pertaining to the transfer of shares.
  3. Original Certificates of Stock, duly endorsed.
  4. Photocopies of at least two (2) current and valid Identification Documents (IDs) of both parties.
  5. Certificate Authorizing Registration (CAR) from the BIR, attesting that the required tax has been paid.
  6. Duly accomplished Specimen Signature Card of both parties.
  7. Transfer fees of P112.00 for every issued certificate plus cancellation fee of P22.40 for every cancelled certificate.

 

I have shares of stocks registered under an “In Trust For” account, how do I transfer the shares from the trustor to my name as beneficiary or trustee?

To transfer shares of stocks that are registered under an “In Trust For” account to your name upon death of the trustors or upon reaching the age of majority, the requirements are as follows:

  1. Deed of termination of trust or other equivalent document (if available).
  2. Original Certificates of Stock.
  3. Certificate Authorizing Registration (CAR) from BIR attesting that the donor’s taxes have been paid.
  4. Photocopies of at least two (2) current and valid Identification Documents (IDs).
  5. Duly accomplished Specimen Signature Card.
  6. Transfer fees of P112.00 for every issued certificate plus cancellation fee of P22.40 for every cancelled certificate.

 

How do I convert my single account to a joint account?

If you wish to convert your account into a joint account, the requirements are as follows:

  1. Written instruction to consolidate your shares under a joint or co-owned account with another stockholder.
  2. Deed of Donation, Sale or the legal document pertaining to the transfer of the shares.
  3. Certificate Authorizing Registration (CAR) from BIR attesting that the required transfer tax has been paid (if joint account is with person other than spouse).
  4. Original Certificates of Stock, duly endorsed by the stockholders.
  5. Photocopies of at least two (2) current and valid Identification Documents (IDs) of both parties.
  6. Duly accomplished Specimen Signature Card of both parties.
  7. Transfer fees of P112.00 for every issued certificate plus cancellation fee of P22.40 for every cancelled certificate.

Questions on Cash Dividends

Can I still receive the cash dividend checks that I have lost, misplaced, or not been receiving?

In order to replace lost cash dividend checks, you will have to submit the following documents to our office address:

1. Originally signed written request to issue a replacement check representing your accrued cash dividends.

2. Duly accomplished Specimen Signature Card (click here).

3. Photocopies of at least two (2) current and valid Identification Documents (IDs).

4. Affidavit of Loss for cash dividend checks issued, stating the circumstances of the loss.

 

I have with me cash dividend checks that are already stale, what do I need to do to replace these checks?

In order to replace the stale check/s, you will have to return the original checks to our office. We will mail the checks to you once these are replaced.

 

Is there a way to receive my cash dividends via deposit to my bank account?

In order to receive your cash dividends via deposit to your bank account, you will have to submit the originally signed CDDCP form, together with photocopies of your valid IDs.

Please see below for the enrollment forms and CDDCP primers:

  • For San Miguel Corporation (SMC) stockholders, please click here.
  • For Petron Corporation (Petron) stockholders, please click here.
  • For San Miguel Food and Beverage, Inc. (SMFB) stockholders, please click here.

 

Can I enroll another bank account in the Cash Dividend Direct Credit Program (CDDCP)?

In order to enroll a new account under the same bank, you may inform us in writing (originally signed) addressed to SMC STSC. Please indicate your old and new bank account numbers, branch and stockholder number.

If you are enrolling an account with another participating bank, please fill out new CDDCP enrollment forms and return these to us (originally signed) together with photocopies of your current and valid IDs.

Please see below for the enrollment forms and CDDCP primers:

  • For San Miguel Corporation (SMC) stockholders, please click here.
  • For Petron Corporation (Petron) stockholders, please click here.
  • For San Miguel Food and Beverage, Inc. (SMFB) stockholders, please click here.

 

Who are entitled to receive cash dividends?

Upon the declaration by a company of dividends, stockholders as of the set record date are entitled to receive the dividends on the payment date.

 

I recently changed my nationality, what tax rate is now applicable to me?

Set forth below are the tax rates applicable to stockholders.

 

Shareholder

Tax Rate

I.              Individuals

 

Philippine Citizens

10%

Resident Alien

10%

Nonresident alien engages in trade or business in the Philippines

20%

Nonresident Alien

25%

 

 

II.            Corporations

 

Domestic Corporations

0%

Resident Foreign Corporations

0%

Nonresident Foreign Corporations

30%

The tax rate applicable is based on the residence status of the stockholder, in accordance with the above schedule.

Questions on the Replacement of Certificates of Stock

How do I replace my missing certificates of stock?

Lost, stolen or destroyed certificates must be reported immediately to SMC Stock Transfer Service Corporation (STSC).

For the Requirements for the Replacement of Lost or Destroyed Certificates of Stock, you may click here

 

Can I replace my damaged certificates of stocks?

Yes. If the information on the stock certificates are still visible, you may send to our office the stock certificates together with your two (2) current and valid Identification Documents (IDs) for replacements.

However, if the information on the stock certificates are not visible, kindly refer to the Requirements for the Replacement of Lost or Destroyed Certificates of Stock by clicking here.

Questions on Change in the Stockholder's Name

I wish to consolidate my several accounts, what are the requirements?

To consolidate several accounts into one (1) account only, you will have to submit the following:

  1. Your written instruction to consolidate one account into the other account, specifying the account you wish to retain.
  2. Original Certificates of Stock under the account you wish to consolidate into the account to be retained.
  3. Photocopies of at least two (2) current and valid Identification Documents (IDs).
  4. Duly accomplished Specimen Signature Card.
  5. Transfer fees of P112.00 for every issued certificate plus cancellation fee of P22.40 for every cancelled certificate.

 

I got married recently, how do I update my stockholder account and certificates of stocks?

We will update your stockholder account and certificates of stocks upon receipt of the following:

  1. Copy of Marriage Certificate.
  2. Original Certificates of Stock.
  3. Photocopies of at least two (2) current and valid Identification Documents (IDs) in the married name.
  4. Duly accomplished Specimen Signature Card.
  5. Transfer fees of P112.00 for every issued certificate plus cancellation fee of P22.40 for every cancelled certificate.

 

I recently got divorced. What are the requirements to change my registered name in my certificates of stock?

We will update your stockholder account and certificates of stocks upon receipt of the following:

  1. Proof of Dissolution of Marriage.
  2. Original Certificates of Stock.
  3. Photocopies of at least two (2) valid Identification Documents (IDs) in the married name.
  4. Duly accomplished Specimen Signature Card.
  5. Transfer fees of P112.00 for every issued certificate plus cancellation fee of P22.40 for every cancelled certificate.

 

I want to replace my certificates of stock as the spelling of my registered name is incorrect. What are the requirements?

In order for us to correct your registered name and replace your certificates of stock, you will have to submit to our office the following:

  1. Original Certificates of Stock.
  2. Affidavit, duly notarized, stating that (Name Registered) and (Changed / Updated Name) refer to one and the same person.
  3. Photocopies of at least two (2) current and valid Identification Documents (IDs) under the correct name.
  4. Duly accomplished Specimen Signature Card.
  5. Transfer fees of P112.00 for every issued certificate plus cancellation fee of P22.40 for every cancelled certificate.

 

My stockholder account is still registered under GSIS / SSS-SILP, how do I transfer under my name?

If you wish to transfer an account registered under GSIS / SSS-SILP to your name, submit the following:

  1. Certification from GSIS/SSS that your GSIS/SSS-SILP loan has been fully paid.
  2. Original Certificates of Stock, duly endorsed by the authorized signatories of GSIS/SSS.
  3. Photocopy of at least two (2) current and valid Identification Documents (IDs).
  4. Duly accomplished Specimen Signature Card.
  5. Transfer fees of P112.00 for every issued certificate plus cancellation fee of P22.40 for every cancelled certificate.

 

Questions on the Top Frontier Investment Holdings, Inc. Property Dividend

 

How will SMC stockholder receive the Top Frontier shares?

In order for an SMC stockholder to receive the Top Frontier Investment Holdings, Inc. (TFHI) shares issued as San Miguel Corporation (SMC) Property Dividend, the stockholder will first have to settle the withholding tax amount due.

Payments of the withholding tax amount due on the TFHI shares shall be accepted at the office of the SMC STSC.

The check payment for the withholding tax amount due shall be made to San Miguel Corporation. 

Please note that there is no deadline for the payment of withholding tax amount due. However, in consonance with the provisions of the Letter-Notices of SMC, dated November 8, 2013 and January 3, 2014, respectively, we advise that SMC shall commence the deductions of the outstanding withholding tax due on your property dividend shares as of March 2, 2014 from the cash dividends accruing to your account.

 To inquire regarding the status of your TFHI shares, our contact details are as follows:

SMC Stock Transfer Service Corporation

Second Floor, SMC Head Office Complex,

No. 40 San Miguel Avenue

Mandaluyong City

Telephone: (632) 632-3450 to 52

 

How do I compute for the withholding tax amount due?

Please refer to the illustration below to determine the number of your Property Dividend Shares entitlement and the withholding tax amount to be paid.

 

Illustration

A.

No. of common shares (e.g. 100 shares) 

1000

B.

No. of Dividend Shares

(A / 10, rounded down to the nearest whole number)

100

C.

Amount of Property Dividend

(B x P178.00)     

                                           

P17,800.00

D.

Amount of Tax Due

(C x applicable tax rate, e.g. 30%)  

              

P5,340.00

 

If we pay using check, to whom should we make it payable?

The check payment for the withholding tax amount due shall be made to San Miguel Corporation.

 

I want to sell my Top Frontier Investment Holdings, Inc. shares. How do I do that?

To sell TFHI shares of stock, you may get in touch with any stockbroker listed in the Philippine Stock Exchange (PSE), where TFHI shares are listed. Please refer to their contact details below:

Philippine Stock Exchange (BGC)

PSE Tower, 28th Street corner 5th Avenue

BGC, Taguig City

Telephone Nos: . (632) 876-48-88

Email Address: pirs@pse.com.ph

Website www.pse.com.ph